Terms & Conditions

Welcome to Norzen Treasures. By accessing or purchasing from our website, you agree to the following Terms & Conditions.

Craftsmanship & Production Methods
Norzen Treasures products are created using a combination of traditional craftsmanship and modern production techniques.
Certain pieces may incorporate precision CNC carving, UV printing, or other advanced methods to achieve detailed patterns and consistent finishes, while still maintaining the overall aesthetic and quality standards of our brand.
As a result, variations in texture, depth, and finish may occur between handcrafted and precision-produced elements. These characteristics are part of the design and are not considered defects.

Handcrafted Nature of Products
Our products are handcrafted and may include natural variations in wood grain, carving detail, finish, color, texture, and overall appearance. These variations are part of the character and authenticity of artisan-made furniture and are not considered defects.

Product Information
We make every effort to present product descriptions, dimensions, photographs, AR previews, and 3D representations as accurately as possible. However, slight differences may occur.

Customers are responsible for reviewing all product details, measurements, and specifications before placing an order.

Pricing and Availability
All prices are listed in USD unless otherwise stated. We reserve the right to change pricing, product availability, specifications, or descriptions at any time without prior notice.

We also reserve the right to refuse or cancel any order at our sole discretion, including in cases of pricing error, suspected fraud, or stock issues.

Customer Information
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases made through our website.

Payment and Fraud Prevention
Orders may be subject to verification for fraud prevention and security review. We reserve the right to delay, cancel, or refuse orders that appear suspicious or unauthorized.

Chargeback Protection
By placing an order, you agree to contact us first to attempt to resolve any issue before initiating a chargeback or payment dispute.

In the event of a payment dispute, Norzen Treasures reserves the right to present order confirmations, communication records, shipment tracking, delivery confirmation, signed freight receipts, photographs, and other supporting evidence to the relevant payment processor or financial institution.

Unauthorized or abusive chargebacks may result in refusal of future service.

Limitation of Liability
To the fullest extent permitted by law, Norzen Treasures shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website or products.

Governing Law
These Terms & Conditions are governed by the laws of the United States and the State of Colorado, without regard to conflict of law principles.

Contact
For questions about these Terms & Conditions, contact:

Norzen Treasures
Denver, Colorado, USA
Email: info@norzentreasures.com
Phone: 72088888